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The Ultimate Guide to Dealing with Black Spots on A Chromebook Screen

Katherine Thomson
Last update on: April 14, 2023
Home > System Repair > The Ultimate Guide to Dealing with Black Spots on A Chromebook Screen
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Black spots on a Chromebook screen can be frustrating and hinder your ability to use the device effectively. These spots can be caused by various factors, including physical damage, dead pixels, manufacturing defects, or water damage. There are a few things you can do if your Chromebook is showing black patches. 
black spots on chromebook screen

1. Causes of Black Spots on a Chromebook Screen

There are several possible causes of black spots on a Chromebook screen:

Physical damage

Black spots on the screen may be caused by physical damage, such as a crack, scratch, or impact on the screen. This type of damage can cause the LCD (liquid crystal display) to leak, resulting in black spots on the screen.

Dead pixels

Dead pixels do not light up at all, resulting in black spots on the screen. This can be caused by a manufacturing defect or damage to the LCD.

Stuck pixels

Stuck pixels are always lit up, resulting in a bright spot on the screen. This can be caused by a manufacturing defect or damage to the LCD.

Manufacturing defects

Black spots on the screen may be caused by defects such as poor quality control or faulty components.

Water damage

Exposure to water or other liquids can cause damage to the LCD and result in black spots on the screen.

2. How to Fix Black Spots on Chromebook?

Physical damage to the screen, dead or stuck pixels, manufacturing defects, or water damage can cause black spots on a Chromebook screen. Here are some methods you can try to fix black spots on your Chromebook:

❶Fixing dead/stuck pixels

Dead pixels do not light up, while stuck pixels are always lit up. Here are some methods to try to fix dead/stuck pixels:

  • Pressure method: Turn off your Chromebook and use a soft, lint-free cloth to gently apply pressure to the area around the dead/stuck pixel. Take caution not to exert undue pressure or use a sharp object, as this can cause further damage to the screen.

  • Tapping method: Use a pencil eraser or a soft-tipped pen to gently tap the area around the dead/stuck pixel. This can sometimes help to dislodge any debris that may be causing the problem.

  • Pixel repairing software: Some software programs are available that claim to fix dead/stuck pixels by cycling through colors rapidly. Examples of such software are JScreenFix and UDPixel.

❷Cleaning the screen

Black spots on your Chromebook may be caused by dirt, dust, or other debris accumulated on the screen. Here are some methods to try to clean the screen:

  • Pressure clean: Turn off your Chromebook and use a soft, lint-free cloth to apply gentle pressure to the screen in a circular motion. Take caution not to exert undue pressure, as this can damage the screen.

  • Using a soft cloth: Use a soft, lint-free cloth to gently wipe the screen in a circular motion. Be careful not to use any cleaning solutions that may damage the screen.

❸Using tools for dead/stuck pixels

If the above methods do not work, there are some tools available that claim to fix dead/stuck pixels. Here are some examples:

  • Dead pixel fixer tool (online): This is a website that displays rapidly changing colors to try and fix dead/stuck pixels. Examples of such websites are dead-pixel-checker.com and jscreenfix.com.

  • Aurelitec PixelHealer (software): This software program claims to fix dead/stuck pixels by displaying changing colors.

❹LCD replacement

If none of the above methods work, the black spots on your Chromebook screen may be caused by a physical defect or damage that cannot be repaired. In this case, you may need to replace the LCD screen of your Chromebook. This is a more advanced method and may require professional assistance.

3. Potential Risks of Attempting to Fix Black Spots on Chromebook

Attempting to fix black spots on a Chromebook screen can come with potential risks, including:

Risk #1: Further damage to the screen

If the repair method is not performed correctly or if excessive force is used, it can further damage the screen. This can make the problem worse and even render the Chromebook unusable.

Risk #2: Voiding the warranty

If the Chromebook is still under warranty, attempting to fix the black spots on the screen may void the warranty. This means that the manufacturer may not cover any further repairs or replacements, even if the original issue was covered.

Risk #3: Electrical hazards

Attempting to repair or replace the LCD screen on a Chromebook can be dangerous if proper precautions are not taken. The LCD screen contains delicate components and electrical wiring that can cause harm if mishandled.

Risk #4: Compatibility issues

If the replacement part is not compatible with the Chromebook model, it can cause further issues and may not solve the problem.

4. How to Prevent Black Spots on Chromebook?

Here are some steps you can take to prevent black spots on your Chromebook screen:

Proper handling and maintenance

Avoid dropping or mishandling your Chromebook, as this can lead to physical damage that can cause black spots on the screen. Be sure to store your Chromebook safely and securely when not in use.

Regular cleaning and dusting

Regularly clean your Chromebook screen to prevent dust and debris from accumulating. We recommend using a lint-free, soft cloth to avoid scratching the screen.

Protective cases and screen covers

Consider using a protective case or screen cover to prevent damage to the screen. These accessories can help absorb the shock of impacts and prevent scratches or cracks.

Avoid exposure to water and liquids

Avoid using your Chromebook near water or other liquids, as exposure to moisture can cause damage to the screen and result in black spots.

5. What Should We Do If the Black Spot Is Not Removed?

⑴Seek professional assistance

If you are unsure about how to fix the issue or do not have the necessary skills or tools, it’s best to seek professional assistance. You can contact the manufacturer’s customer support or bring your Chromebook to a certified repair center.

⑵Consider replacement

If the black spot cannot be fixed or the cost of repairing it is too high, you may need to consider replacing the Chromebook. This may be the best option if the Chromebook is old or has other issues that make repair impractical.

⑶Backup your data

Before bringing your Chromebook for repair or replacing it, be sure to back up all important data and files. This will ensure that you don’t lose any important data during the repair or replacement process.

6. Conclusion

Physical damage, dead pixels, manufacturing defects, or water damage can cause black spots on a Chromebook screen. If you experience black spots on your Chromebook, there are some ways to try and fix the issue, but it is important to be aware of the potential risks of attempting to fix the problem yourself. 

7. FAQs

Are black spots on a Chromebook screen covered under warranty?

It depends on the specific terms of your warranty. Some warranties may cover defects in manufacturing, while others may not cover physical damage or water damage.

How can I tell if the black spot on my Chromebook screen is a dead pixel or a stuck pixel?

Dead pixels are completely black and do not light up at all, while stuck pixels are usually a single color that is stuck in one position. You can use a pixel test program to help identify the type of pixel.

Can I fix a black spot on my Chromebook screen myself?

Yes, there are several methods you can try to fix black spots on your Chromebook screen, such as the pressure method, tapping method, or using pixel repair software. However, it’s important to be careful about the potential risks of attempting to fix the issue yourself.

Should I replace the entire device if I can’t fix the black spot on my Chromebook screen?

Not necessarily. Depending on the severity of the issue, you may be able to replace just the screen or seek professional assistance for repair. It’s important to weigh the repair or replacement cost against the device’s value.

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